Selected work

Systems delivered across operations, healthcare and applied AI.

A snapshot of where the practice has put time on the ground — clinical data platforms, digital logbooks, CRM and billing systems, AI training programmes and custom agentic systems.

Case studies

Recent engagements

Six engagements that illustrate how the practice approaches a problem — from initial scoping to a system the client's team continues to run.

Healthcare2024

Clinical data platform for a hospital network

Unified patient records, structured statistical reporting and a single source of truth for clinical decision-making across a tier-2 hospital network — replacing four disconnected spreadsheets.

Reporting cycles compressed from weeks to hours; clinical leadership now reviews metrics weekly instead of quarterly.

HealthcareDataReporting
Clinical training2024

eLogbook for postgraduate clinicians

Mobile-first digital logbook replacing paper case-logs for postgraduate medical trainees — structured case capture, competency tracking, faculty sign-off workflows and audit-ready exports.

Case-logging time reduced from ~10 minutes per case to under 90 seconds; faculty review handled from a single dashboard.

WorkflowMobileAudit
SMB operations2025

CRM for a multi-location retail vendor

A right-sized CRM for a six-store retail group — customer history, order tracking, automated follow-ups and a single sales pipeline view across stores.

Replaced five WhatsApp groups and a shared spreadsheet; repeat-customer rate visible for the first time at the store level.

RetailAutomation
Finance operations2025

Billing platform for a growing SME

Invoice generation, payment tracking, GST-compliant workflows, recurring billing and a finance dashboard for a services SME crossing ₹10 Cr in annual revenue.

Month-end closing brought forward by three working days; receivables ageing tracked daily rather than reconstructed monthly.

BillingGSTDashboards
Enterprise learning2025

Applied AI and agentic AI training cohorts

Hands-on Gen AI and agentic AI training for engineering teams — covering prompt engineering, RAG architecture, evaluation and production-grade agent design with real client datasets.

120+ engineers trained across cohorts; three teams went on to ship LLM features into production within the following quarter.

Gen AIRAGAgents
Applied AI2025

Document AI and support agents

Intelligent document processing, retrieval-grounded support agents and multi-agent orchestration deployed into production for clients in operations, customer support and knowledge-heavy workflows.

First-touch resolution on support tickets improved by ~35%; document-processing turnaround moved from days to minutes.

LLM AgentsDocument AI

Sectors served

Twelve sectors, one delivery model.

Engagements are tailored to context — but the underlying delivery model stays consistent: senior judgement, clear scoping, disciplined iteration and a hand-off the client team can actually run.

  • Healthcare, clinical research and medical education
  • Retail, e-commerce and multi-location operations
  • Finance operations, billing and SME accounting workflows
  • Enterprise learning, training cohorts and capability programmes
  • Knowledge-heavy professional services and consultancies
  • Public-sector technology and institutional programmes
Discuss an engagement